GemSpins Terms and Conditions

These GemSpins terms and conditions set out the agreement between us and every visitor who creates an account, plays a game, or claims an offer on our site. We ask that you read this page in full before you play, because it explains what we expect from you and what you can expect from us.

We wrote this agreement to be as clear as a legal document can be. Where a rule affects your money, your account, or your privacy, we say so directly rather than burying it in dense paragraphs. If any section here contradicts a promotion's own posted terms, the specific offer's terms take precedence for that offer alone.

By using our site you accept the terms below in their entirety. If you disagree with any part of this agreement, the appropriate step is to stop using our site rather than continue under protest, since continued use is treated as acceptance.

Your account and eligibility

You must be at least 21 years old to register an account or play any game on our site, and we ask every visitor to confirm this before continuing. Creating an account also means confirming that the information you submit is accurate and belongs to you, not to another person.

We may ask for account verification at various points, including before a withdrawal is processed. This step exists to confirm your identity and to protect the account from unauthorized access, and we appreciate your patience while it is completed.

One account per person is the standard we hold every visitor to. Duplicate accounts, shared logins, or accounts opened under a false name are treated as a breach of this agreement and may affect your ability to use our site going forward.

Bonuses, wagering and promotional terms

Any welcome bonus, welcome offer, cashback, or free spins award we make available is governed both by this page and by the specific terms posted with that promotion. A wagering requirement generally applies before bonus funds or related winnings can be withdrawn, and we state the requirement clearly wherever a bonus is offered.

We reserve the right to adjust, withdraw, or refuse a promotional offer where we suspect abuse, including the use of multiple accounts or coordinated play designed to exploit a bonus. Full detail on how our offers are structured lives on our bonus types page, and specific current promotions are listed on our promotions page.

Questions about how a particular bonus works are common, and we answer many of them directly on our FAQ page rather than repeating that detail across every part of our site. We encourage you to check there before reaching out to support with a general question.

Payments made through our site

We accept BTC and Bitcoin as payment methods for deposits on our site, and this page will be updated if that list changes. Because these are digital assets, we ask that you double-check wallet addresses and network details carefully before sending funds, since blockchain transactions cannot be reversed once confirmed.

Any transaction made through our site must be made using funds that belong to you and were obtained lawfully. We may decline or reverse a transaction where we have reason to believe it does not meet this standard, and we may ask for further verification before releasing funds tied to an account under review.

Full detail on the payment options we support and how they work sits on our payment methods page, which we recommend as the first stop for any question about deposits or withdrawals that this page does not answer directly.

Conduct, restrictions and changes to this agreement

We ask that you use our site honestly: no attempt to exploit a technical fault, no collusion with another player, and no use of automated tools to interact with our games. Any of these actions may lead us to restrict or close an account while we investigate.

Our site is intended for individual, personal use, and access from a jurisdiction where online gambling is not permitted is your responsibility to check before you register. We may update these terms and conditions from time to time as our site, our offers, or applicable requirements change.

Where a change is significant, we aim to make it visible on this page so returning visitors can review what has changed. Continuing to use our site after an update takes effect means the revised terms apply to you.

For anything this page does not cover in the detail you need, our support channels remain the right place to ask, and our FAQ page collects the questions we hear most often from new and returning players alike.